Ok, so you're either about to place an order or you've already made an order? Take a look here at the info regarding shipment of products from The Natural Patch Co.
All orders are dispatched within 24 hours from time of order. (This means, each day, our team take all the orders, package them, label them and get them to the post office).
Where we ship to
We are opening up more and more destinations - you can see our complete list of countries here :)
Where are they shipped from
We have a team led by Sarah in Illinois, who processed all orders for the United States.
A team led by Molly in Toronto, who processes all orders for Canada.
In Oceana we have a team led by Gary who processes all Australian and New Zealand orders and ships from Queensland.
In Europe, UK and the Middle East, we ship from Veraya in the Netherlands.
Is there tracking?
To keep costs as low as possible, we send most mail unregistered (ie, without tracking) by default - but we do guarantee all orders.
We worked with former Apple packaging engineers to help us ensure the size and weight of the Natural Patch packs fit within the lowest sending bracket - this is to ensure we can offer all customers FREE shipping.
We do have internal tracking technology that identifies day and date of shipment and can verify when the package will arrive.
So, if your package has not arrived within the sending window below, please email email@example.com and we will provide information on package delivery.
How long will my patches take to arrive?
Currently these are the shipping times:
The shipping times varies by country, we will let you know in the checkout, but generally speaking it is 2-8 days.